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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lisa Salazar

Lisa Salazar

November 8, 2024

5  out of  5
rating by Lisa Salazar
"I would like to shout out Vanessa Christiansen for her prompt attention and most importantly kindness. She took time out of her very busy day to share some best practices to streamline processes. Thank you Vanessa!"
We responded:
"Yes Vanessa is definitely one of my rockstars. Thanks for the kind words. And thank you for continuing to choose Derek Spears State Farm. "
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Amy Campbell

October 17, 2024

5  out of  5
rating by Amy Campbell
"They have been such a great office to work with. The best part is the personalize service. They are so dedicated to their customers and making sure their insurance needs are met."
We responded:
"Aww thank you Amy. We really appreciate the feedback and compliments. "
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Lotanna

October 4, 2024

5  out of  5
rating by Lotanna
"Thanks Vanessa Christiansen for your amazing customer care and service. I appreciate the patience and kindness I received. It's been wonderful doing business with you. I highly recommend statefarm"
We responded:
"Thank you Lotanna. Vanessa is definitely amazing. "
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Zarina T

October 3, 2024

5  out of  5
rating by Zarina T
"Daniel was very helpful and patient. Thanks for your assistance."
We responded:
"Thanks Zarina. Daniel is definitely a rock star in the office. "
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nesto cero (Ness)

August 30, 2024

5  out of  5
rating by nesto cero (Ness)
"My som bought his 1st new car from the dealership but we needed full coverage to take car home, called my State Farm agency, Derek Spears State Farm Insurance and agent Daniel Willson-Dix got us a full coverage policy ASAP. Agent kept working on the new policy and was able to reduce the premium twice. Thank you very much Daniel and to Derek Spears from day one when we switched to State Farm, thank you for helping me out giving me the insurance coverage package I needed with good deal."
We responded:
"Thank you so much for the kinds words. Daniel is definitely an asset to this office. And thank you for continuing to choose Derek Spears State Farm. "
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Leo Duran Naranjo

March 13, 2024

5  out of  5
rating by Leo Duran Naranjo
"Tks so much Daniel. Your help made the car insurance process very simple and fast. Very friendly and knowledgeable on the subject."
We responded:
"Thank you Leo. Daniel is definitely a rock star in the office. And welcome to Derek Spears State Farm Agency. "
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Marvin Kiemel

March 8, 2024

5  out of  5
rating by Marvin Kiemel
"Daniel is a great agent that helped me to purchase auto and renters insurance."
We responded:
"Daniel is definitely are newest rockstar in the office. Glad he was able to get your auto and renters insurance setup with ease. Welcome to Derek Spears State Farm Agency. "
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jeep89wr

March 5, 2024

5  out of  5
rating by jeep89wr
"Hi!Vanessa. Thank you for your always accurate and wonderful response."
We responded:
"Thank you. Vanessa is definitely amazing. And thank you for choosing Derek Spears State Farm Agency"
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Ernest Gibson

February 26, 2024

5  out of  5
rating by Ernest Gibson
"The entire staff that works with Derek Spears is very friendly. They made sure that we ended up with the best policy for our needs."
We responded:
"Hi Ernest. Thank you for the kinds words. They mean a lot to me and the team. And thank you for continuing to choose Derek Spears State Farm Agency"
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Melanie Prestidge

February 23, 2024

5  out of  5
rating by Melanie Prestidge
"Thanks so much to Vanessa for helping me through a tough situation and promptly responding to any messages I left. Awesome customer service.!"
We responded:
"Thank you so much Melanie. Vanessa is definitely amazing. Thank you for continuing to choose Derek Spears State Farm Agency. "
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Ary

February 17, 2024

5  out of  5
rating by Ary
"It was great working with State Farm they were always friendly and patient as I am busy due to a busy work schedule. I recommend Daniel Willson"
We responded:
"Thank you for the review and 5 stars. Always love this feedback and yes Daniel is definietly a rock star here. "
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Chantal Angyal

February 5, 2024

5  out of  5
rating by Chantal Angyal
"Vanessa has been extremely helpful and timely with all of my insurance needs. Not only does she always get the job done, she is also personable, communicative, and caring. Would highly recommend!"
We responded:
"Thank you Chantal. Definitely agree with all of those statements about Vanessa. She is definitely an asset to our team. Thank you for choosing Derek Spears State Farm. "
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Brittany Swanson

December 20, 2023

1  out of  5
rating by Brittany Swanson
"Before buying a new car, I called to make sure my monthly insurance wouldn’t increase too much. It was one of the factors I used in my buying decision. Unfortunately, I was given the wrong quote and only found out after I had already purchased the car that my insurance would essentially double. There’s nothing Derek or his team can do, but it doesn’t change the fact that I am incredibly disappointed by the outcome after doing everything I could to avoid this kind of surprise."
We responded:
"Yeah we are disappointed too. Especially since this didnt happen in our office and happened with State Farm Corporate's Customer Care Team. You definitely did everything right on your side. Unfortunately, the customer care representative at State Farm Corporate didnt. I wish there was a way we can reverse the error but State Farm does not allow that. It not anything we have the power to fix other than explain what happened. Just wanted to apologize again because you should not have been put in this situation. The complaint was sent to corporate to review to ensure this doesn't happen to others. "
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Ryan Durand

July 28, 2023

5  out of  5
rating by Ryan Durand
"Derek was very helpful going over policy options and getting me switched over to State Farm! I'd definitely recommend working with him!"
We responded:
"Thank you Ryan. We love working with you. "
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Bill Sharp

April 27, 2023

5  out of  5
rating by Bill Sharp
"Derek Spears and staff person Vanessa are prompt, efficient and courteous. They are to be recommended most highly"
We responded:
"Thank you Bill and thank you for continuing to choose Derek Spears State Farm Agency. "
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Rachel Cadegan

April 14, 2023

5  out of  5
rating by Rachel Cadegan
"This team has always been great to work with! I’ve had several changes the last couple years and they have been very prompt and helpful! Thank you!"
We responded:
"Thank you for the kind words Rachel. Always a pleasure workign with you. Thank you for continuing to trust us to manage your insurance and financial needs. And thank you for choosing Derek Spears State Farm Agency. "
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Jeff Steinbeck

April 6, 2023

5  out of  5
rating by Jeff Steinbeck
"Always helpful, courteous and kind."
We responded:
"Thank you for the kind words Jeff. And thank you for continuing to choose Derek Spears State Farm Agency"
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Tae Hyun Kim

March 8, 2023

5  out of  5
rating by Tae Hyun Kim
"I recently had the pleasure of working with Derek to compare my previous insurance policy with their offerings. I was impressed with how descriptive and thorough he was in explaining the differences between my previous policy and the new options available to me. Derek took the time to go over each coverage option in detail, and helped me to find a policy that met my specific needs. My only suggestion for improvement would be to have a more clearly written record of (1) our discussion, (2) payment plan, and (3) benefit comparisons, which would allow me to refer back to the information more easily. However, overall, I was very impressed with the level of service and expertise provided by the State Farm agent, and would highly recommend them to anyone in need of insurance."
We responded:
"Thank you so much for the kinds works. And, thank you for the room for improvements. I will definitely ensure I talk with my team to make that a better experience. "
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Derrick Lee

January 19, 2023

5  out of  5
rating by Derrick Lee
"Very responsive and accommodating of my many questions. Smooth and easy. Rate better than what Tesla was offering for their own car."
We responded:
"Thank you Derrick. We truly appreciate you for continuing to choose Derek Spears State Farm Agency. Tell Jake and the kids we said hi."
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Abe Vasquez

January 9, 2023

5  out of  5
rating by Abe Vasquez
"Always there to assist. Vanessa has been very helpful anytime I have questions or concerns."
We responded:
"Thank you Abe. Vanessa is definitely a rock star in this office. "
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Karenga Ross

October 12, 2022

5  out of  5
rating by Karenga Ross
"Derek and his team have done a great job covering our home, autos, and more for over seven years. They are always available via phone, email, or in person. They were there when we needed them during a bad storm a few years ago and they still check in on us. Great coverage and great support!"
We responded:
"Aww thank you Karenga. So happy to have you as a customer and part of my Agency. Definitely happy to hear we have been there and continue to be there."
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Mike Proctor

September 15, 2022

5  out of  5
rating by Mike Proctor
"Always available to help. Great insurance & support at a reasonable price. We have been with State Farm for almost 50 years, that should say something about the company and Derek and his team."
We responded:
"Thank you Mike. I have been happy to be your Agent for the past 9 years and glad you have been with State Farm for almost 50. Look forward to many more."
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Daniel Jeffery

September 12, 2022

5  out of  5
rating by Daniel Jeffery
"Quick responses, friendly, and helpful."
We responded:
"Thank you for the kind review Daniel."
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Michelle Jockers

September 12, 2022

5  out of  5
rating by Michelle Jockers
"Thanks Vanessa for your professional service, quick replies, and wonderful customer service attitude. Our family feels covered, safe, and understood working with Derek and Vanessa."
We responded:
"Thank you so much Michelle. Look forward to many years working together."
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Evelyn Herendeen

September 9, 2022

5  out of  5
rating by Evelyn Herendeen
"Vanessa Christiansen was awesome! She was able to listen and help me with our home insurance."
We responded:
"Thank you Evelyn. Vanessa is definitely awesome. And thank you for choosing Derek Spears State Farm Agency!"