State Farm® Insurance Agent Derek Spears

"They don't go above and beyond. If you change insurance be advised they may or may not actually bind the policy. This happened to me and I've spent hours calling both my first and second mortgage companies to provide them with documentation of insurance and deal with force place insurance costs. Also, if you get new insurance with them they won't even follow up with your mortgage company to be sure they have the correct info and bill to be paid. Be prepared to spend a lot of your time working on providing their insurance to your lenders and cleaning up their mess."

"I would like to shout out Vanessa Christiansen for her prompt attention and most importantly kindness. She took time out of her very busy day to share some best practices to streamline processes. Thank you Vanessa!"

"They have been such a great office to work with. The best part is the personalize service. They are so dedicated to their customers and making sure their insurance needs are met."

"Thanks Vanessa Christiansen for your amazing customer care and service. I appreciate the patience and kindness I received. It's been wonderful doing business with you. I highly recommend statefarm"

"Daniel was very helpful and patient. Thanks for your assistance."

"My som bought his 1st new car from the dealership but we needed full coverage to take car home, called my State Farm agency, Derek Spears State Farm Insurance and agent Daniel Willson-Dix got us a full coverage policy ASAP. Agent kept working on the new policy and was able to reduce the premium twice. Thank you very much Daniel and to Derek Spears from day one when we switched to State Farm, thank you for helping me out giving me the insurance coverage package I needed with good deal."

"Tks so much Daniel. Your help made the car insurance process very simple and fast. Very friendly and knowledgeable on the subject."

"Daniel is a great agent that helped me to purchase auto and renters insurance."

"Hi!Vanessa. Thank you for your always accurate and wonderful response."

"The entire staff that works with Derek Spears is very friendly. They made sure that we ended up with the best policy for our needs."

"Thanks so much to Vanessa for helping me through a tough situation and promptly responding to any messages I left. Awesome customer service.!"

"It was great working with State Farm they were always friendly and patient as I am busy due to a busy work schedule. I recommend Daniel Willson"

"Vanessa has been extremely helpful and timely with all of my insurance needs. Not only does she always get the job done, she is also personable, communicative, and caring. Would highly recommend!"

"Before buying a new car, I called to make sure my monthly insurance wouldn’t increase too much. It was one of the factors I used in my buying decision. Unfortunately, I was given the wrong quote and only found out after I had already purchased the car that my insurance would essentially double. There’s nothing Derek or his team can do, but it doesn’t change the fact that I am incredibly disappointed by the outcome after doing everything I could to avoid this kind of surprise."

"Derek was very helpful going over policy options and getting me switched over to State Farm! I'd definitely recommend working with him!"

"Derek Spears and staff person Vanessa are prompt, efficient and courteous. They are to be recommended most highly"

"This team has always been great to work with! I’ve had several changes the last couple years and they have been very prompt and helpful! Thank you!"

"Always helpful, courteous and kind."

"I recently had the pleasure of working with Derek to compare my previous insurance policy with their offerings. I was impressed with how descriptive and thorough he was in explaining the differences between my previous policy and the new options available to me. Derek took the time to go over each coverage option in detail, and helped me to find a policy that met my specific needs. My only suggestion for improvement would be to have a more clearly written record of (1) our discussion, (2) payment plan, and (3) benefit comparisons, which would allow me to refer back to the information more easily. However, overall, I was very impressed with the level of service and expertise provided by the State Farm agent, and would highly recommend them to anyone in need of insurance."

"Very responsive and accommodating of my many questions. Smooth and easy. Rate better than what Tesla was offering for their own car."

"Always there to assist. Vanessa has been very helpful anytime I have questions or concerns."

"Derek and his team have done a great job covering our home, autos, and more for over seven years. They are always available via phone, email, or in person. They were there when we needed them during a bad storm a few years ago and they still check in on us. Great coverage and great support!"

"Always available to help. Great insurance & support at a reasonable price. We have been with State Farm for almost 50 years, that should say something about the company and Derek and his team."

"Quick responses, friendly, and helpful."

"Thanks Vanessa for your professional service, quick replies, and wonderful customer service attitude. Our family feels covered, safe, and understood working with Derek and Vanessa."